Glossary

Closed
  • Flag to indicate that item is archived.
  • Item will not appear in lists any more, unless “show closed” is checked.
Description
  • This field allows to define a description on an item.
  • Depending on the element type, name of field can be different.

See also

GUI behavior

  • It is possible to define that description field is mandatory.
  • The element type screens allow to set this parameter to several elements.
  • More detail, see: Behavior section.
Done
  • Flag to indicate that item has been done.
  • Date of done is saved.
External reference
  • This field allows fill free input.
  • It uses to refer information from an external source.
  • External reference value can be put in email message with externalReference special field.
  • More detail, see: Administration guide.
Handled
  • Flag to indicate that item has been taken into account.
  • Date of handling is saved.
  • This generally means that responsible has been named.
Id
  • Every item has a unique Id, automatically generated on creation.
  • Id is chronologically allocated, for all kind of items (Activity, Ticket).
  • Id is shared for all projects and all types (i.e. incident) of the same kind items (i.e. Ticket).
  • Reference is displayed after id, automatically generated on creation.
  • Reference depends on defined format, see under “Format for reference numbering” section in Global parameters screen.
  • Default format defines an numbering specific for each project and each type of items.
Origin
  • Determines the element of origin.
  • The origin is used to keep track of events (ex.: order from quote, action from meeting).
  • More detail, see : Origin field.
Status
  • The status determines the life cycle of items.
  • It defines the progress of the treatment of the item.
  • Item is linked to a element type, element type is linked to a workflow.
  • A workflow defines the possibility to go from one status to another one, more detail, see: Workflows.

See also

Accelerator button

Result
  • A result is a description of the treatment of an item.
  • Usually, the result is set when the status of the item is done.

See also

GUI behavior

  • It is possible to define that result field is mandatory on done status.
  • The element type screens allow to set this parameter to several elements.
  • More detail, see: Behavior section.
WBS
  • Work Breakdown Structure.
  • Hierarchical position of the element in the global planning.